Delivery Times:
Typically, your order will be with you within 5 working days.
Delivery Costs:
We charge £60 For any delivery, regardless of the amount of items in your order.
Order Processing:
Orders are usually processed within 1 business day from the date of purchase.
Shipping Territories:
We only ship to mainland UK addresses.
For delivery to postcodes beginning, PH, DD, IV, AB & KW, please call us before placing your order.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us immediately and we will do our best to resolve any issues as soon as possible.
Order Changes and Cancellations:
Order Changes or cancellations can be made within 24 hours of placing an order. While we make every effort to accommodate requests, changes or cancellations cannot be guaranteed once an order has been processed and shipped.
Incorrect Shipping Address:
If you notice an error in your delivery address, pleasecontact us at info@affordabledecking.co.uk, We have a limited timeframe of 24 hours to correct addresses before orders are dispatched.
Delayed Orders:
In the event of any delays, we will keep you informed about the status of your order.